Free Shipping on Orders $75+
Open mobile app
JillTues – Thurs 11am — 6pm, Fri - Sat 10am - 6pm
Have a question? We’re just a call away and happy to help out.
Terms & Conditions
Last updated: September 8, 2026
Welcome to The Yellow Butterfly. These Terms & Conditions govern your use of TheYellowButterflyNC.com, including our online store, customer accounts, products, services, and other features offered through the website.
By accessing or using our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
About Us
The website and online store are operated by:
The Yellow Butterfly
352 S White St
Wake Forest, NC 27587
United States
Throughout these Terms, “The Yellow Butterfly,” “we,” “us,” and “our” refer to The Yellow Butterfly.
Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
By using our website, you agree that you will not:
- Use the website for fraudulent, unlawful, or abusive purposes
- Attempt to gain unauthorized access to our website, accounts, servers, or systems
- Interfere with or disrupt the operation or security of the website
- Introduce viruses, malware, harmful code, or other disruptive material
- Use automated tools, scraping technology, bots, or similar methods to improperly access or collect website content
- Misrepresent your identity or provide false or misleading information
- Use our website or content in a way that infringes the rights of The Yellow Butterfly or another party
- Attempt to circumvent purchase restrictions, security measures, or other website protections
We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated.
Age and Eligibility
Our website is primarily intended for adult shoppers.
By placing an order, you represent that you are legally able to enter into a binding agreement or that you are using the website with the permission and supervision of a parent or legal guardian.
Customer Accounts
You may have the option to create an account to access features such as saved favorites, order history, saved addresses, or other shopping preferences.
You are responsible for:
- Providing accurate and current account information
- Maintaining the confidentiality of your login information
- Restricting access to your account
- Notifying us if you believe your account has been accessed without authorization
You are responsible for activity conducted through your account to the extent permitted by law.
We reserve the right to suspend or terminate accounts that are used fraudulently, unlawfully, or in violation of these Terms.
Products and Product Information
We make reasonable efforts to provide accurate descriptions, photographs, pricing, colors, dimensions, and other product information.
However, variations may occur.
Colors and appearance may vary depending on your screen or device. Handmade, natural, artisan, or individually produced items may also have minor variations from product photographs.
We do not warrant that every product image, description, measurement, color, price, or other piece of information will always be completely accurate or error-free.
If we discover a material error relating to an order, we may contact you before fulfillment.
Product Availability
All products are subject to availability.
Adding an item to your cart does not guarantee that the item will remain available until your order is successfully completed.
Inventory may change quickly, particularly because we operate both an online store and a physical retail boutique.
We reserve the right to:
- Limit quantities
- Discontinue products
- Remove products from the website
- Refuse or cancel orders when inventory is unavailable
- Restrict sales of certain products when appropriate
If an item becomes unavailable after you place an order, we may cancel the affected portion of the order and issue an appropriate refund.
Pricing and Errors
We make reasonable efforts to ensure that prices displayed on our website are accurate.
However, pricing, product descriptions, promotions, inventory, or other information may occasionally contain errors.
We reserve the right to correct errors or inaccuracies and to update information without prior notice.
If a product is listed at an incorrect price due to a typographical, technical, or other error, we may cancel the order or contact you before completing it.
Prices, promotions, discounts, and product availability may differ between our physical store and our website unless otherwise stated.
Orders
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:
- Suspected fraud
- Payment authorization issues
- Pricing or inventory errors
- Product availability
- Incorrect customer information
- Suspected resale or unauthorized commercial activity
- Technical errors
- Violation of these Terms
If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled portion.
Payment
We use third-party payment processors to process online transactions.
Available payment methods may include services such as:
- Square
- Stripe
- PayPal
- Apple Pay
- Other payment providers that may be offered from time to time
Payment options may change without notice.
By providing payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment processor to charge the amount associated with your purchase.
The Yellow Butterfly does not personally store complete credit or debit card numbers.
Third-party payment services are also subject to their own terms, conditions, and privacy practices.
Shipping and Delivery
We currently sell and ship online orders within the United States and its territories.
Shipping times and estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Once an order is transferred to a shipping carrier, delays may occur that are outside our reasonable control, including delays caused by weather, carrier operations, transportation disruptions, holidays, emergencies, or other circumstances.
Customers are responsible for providing a complete and accurate shipping address.
Additional terms regarding shipping, delivery, lost packages, damaged items, or related matters may be described in our Shipping Policy or other policies posted on the website.
Returns, Exchanges, and Refunds
Returns, exchanges, refunds, and other post-purchase matters are governed by the return or refund policy displayed on our website at the time of purchase.
We encourage customers to review applicable store policies before completing an order.
Nothing in these Terms is intended to limit rights that cannot legally be waived under applicable law.
Promotions, Discount Codes, and Special Offers
From time to time, we may offer sales, promotional pricing, discount codes, gifts with purchase, giveaways, or other special offers.
Unless otherwise stated:
- Promotions may be limited in duration
- Promotions may be limited to certain products or customers
- Discounts may not be combined
- Certain items may be excluded
- Promotions have no cash value
- Promotions may be changed or discontinued as permitted by law
Additional terms provided with a particular promotion will also apply.
Intellectual Property
The website and its contents are owned by or licensed to The Yellow Butterfly and are protected by applicable intellectual property laws.
This may include:
- The Yellow Butterfly name and branding
- Logos
- Website design
- Graphics
- Photography
- Product photography created by us
- Text and written content
- Product descriptions created by us
- Marketing materials
- Artwork
- Videos
- Social media content
- Other original website materials
You may view and use the website for your personal, non-commercial shopping purposes.
You may not reproduce, copy, distribute, publish, modify, sell, license, commercially exploit, or create derivative works from our original content without written permission from The Yellow Butterfly.
Some trademarks, photographs, product descriptions, graphics, and other content appearing on our website may belong to manufacturers, vendors, service providers, or other third parties. Those materials remain the property of their respective owners.
Trademarks
The Yellow Butterfly's names, logos, designs, branding elements, and other identifiers may not be used in a manner that suggests sponsorship, affiliation, endorsement, or association without our prior written permission.
Third-party trademarks appearing on our website belong to their respective owners.
Reviews, Comments, and Other User Content
If our website allows you to submit product reviews, comments, photographs, feedback, or other content, you are responsible for the material you submit.
You may not submit content that:
- Is unlawful, threatening, abusive, or defamatory
- Infringes intellectual property or privacy rights
- Contains malicious code
- Is deceptive or fraudulent
- Contains unauthorized advertising or spam
- Impersonates another person or entity
By voluntarily submitting content intended for public display, such as a product review, you grant us permission to display, reproduce, and use that content in connection with our website and business, subject to applicable law.
We reserve the right to remove user-submitted content when appropriate.
Third-Party Services and Links
Our website relies on or may integrate with third-party services, including ecommerce platforms, payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.
Our website may also contain links to third-party websites.
We do not control third-party websites or services and are not responsible for their availability, content, security, privacy practices, or terms.
Your interactions with third parties may be governed by separate agreements between you and those providers.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.
By using our website, you acknowledge our Privacy Policy.
Website Availability
We work to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- Maintenance
- Software updates
- Technical problems
- Internet or hosting outages
- Third-party service disruptions
- Security incidents
- Events outside our reasonable control
We may modify, suspend, or discontinue portions of the website at any time.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.
We make no warranties beyond those expressly provided by us or required by applicable law.
Any manufacturer warranties applicable to products sold through our store are governed by the applicable manufacturer's terms.
Limitation of Liability
To the fullest extent permitted by law, The Yellow Butterfly and its owners, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, inability to use the website, or purchase of products through the website.
Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless The Yellow Butterfly and its owners, employees, and representatives from claims, losses, liabilities, damages, or expenses arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another party's rights.
Events Beyond Our Control
We are not responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.
These circumstances may include severe weather, natural disasters, transportation disruptions, carrier delays, power or internet outages, labor disruptions, governmental actions, emergencies, supply-chain interruptions, or failures of third-party technology or service providers.
Termination
These Terms remain effective while you use our website or services.
We may suspend or terminate your access to the website or your customer account if we reasonably believe that you have:
- Violated these Terms
- Engaged in fraudulent or unlawful activity
- Abused our website or services
- Threatened the security or operation of the website
- Infringed the rights of The Yellow Butterfly or another party
Provisions that by their nature should survive termination will remain effective, including provisions related to intellectual property, liability, indemnification, and governing law.
Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.
To the extent permitted by law, disputes arising from these Terms or your use of our website will be subject to the jurisdiction of appropriate courts located in North Carolina.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, policies, technology, or legal requirements.
When these Terms are updated, we will revise the “Last updated” date at the top of this page.
Changes become effective when the updated Terms are posted unless otherwise stated.
Your continued use of the website after updated Terms are posted constitutes acceptance of those updated Terms to the extent permitted by law.
Severability
If any portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any other policies or terms expressly incorporated into them, constitute the agreement governing your use of our website and online store.
Contact Us
If you have questions regarding these Terms & Conditions, please contact:
The Yellow Butterfly
352 S White St
Wake Forest, NC 27587
United States
Email: jill@ty-b.com
Website: TheYellowButterflyNC.com
Powered by Lightspeed
Display prices in:USD
